Refund policy

MOA COLLECTION accepts eligible return requests within 7 days of delivery.

To qualify for a return, merchandise must be unused, unworn, unwashed, unaltered, and returned in its original condition with all tags and packaging intact.

Customers must request return authorization before sending merchandise back. Unauthorized returns may be refused.

Wholesale, bulk, special-order, customized, clearance, and final-sale merchandise may not be eligible for return unless the item is defective, damaged, or incorrect.

Customers are responsible for return shipping costs unless the return is due to an error by MOA COLLECTION, including an incorrect, defective, or damaged item.

Please inspect your order promptly after delivery. If you receive damaged, defective, or incorrect merchandise, contact us as soon as possible with your order information and supporting photos.

Approved refunds are issued to the original payment method after the returned merchandise has been received and inspected. Original shipping charges are non-refundable unless otherwise required by law.

MOA COLLECTION reserves the right to deny returns that do not meet the conditions stated above.