Privacy Policy

Last Updated: October 13, 2026

MOA COLLECTION respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit moaus.com, create an account, place an order, communicate with us, or otherwise use our products and services.

1. Personal Information We Collect

Depending on how you interact with us, we may collect information such as:

• Name, email address, telephone number, billing address, and shipping address

• Account and login information

• Order information, including products purchased, quantities, transaction history, and shipping preferences

• Payment and transaction information

• Communications you send to us, including customer service inquiries and return requests

• Device, browser, IP address, and website usage information

• Information collected through cookies and similar technologies

• Marketing and advertising preferences

Payment information may be processed by Shopify and other authorized payment providers. MOA COLLECTION may not directly receive or store complete payment card information.

2. How We Use Personal Information

We may use personal information to:

• Process, fulfill, and deliver orders

• Process payments, returns, refunds, and other transactions

• Create and manage customer accounts

• Communicate about orders, products, services, and customer support

• Detect and prevent fraud, misuse, and security incidents

• Maintain and improve our website, products, and services

• Understand website traffic and customer interactions

• Send marketing communications where permitted by law

• Personalize shopping, advertising, and marketing experiences

• Meet legal, tax, accounting, regulatory, and contractual obligations

• Protect the rights, property, and safety of MOA COLLECTION, our customers, and others

3. Shopify and Service Providers

Our online store is powered by Shopify. Shopify processes certain personal information in connection with providing ecommerce, checkout, payment, Shop, analytics, security, and related services.

We may also disclose personal information to service providers and business partners that help us operate our business, including payment processors, shipping carriers, fulfillment providers, analytics providers, marketing providers, technology providers, fraud-prevention services, and professional advisers.

These parties may process information according to their own privacy policies and applicable agreements.

4. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, analyze website traffic, measure performance, prevent fraud, and support advertising and marketing.

Where required, you may be able to manage certain cookie and data-sharing preferences through the privacy controls or cookie banner available on our website.

You may also adjust certain cookie settings through your browser, although disabling cookies may affect website functionality.

5. Advertising and Data Sharing

We may use advertising, analytics, and marketing services to understand customer activity and promote our products.

Certain privacy laws may define some disclosures of personal information for targeted or cross-context behavioral advertising as a “sale,” “sharing,” or similar regulated activity even when money is not exchanged.

Where applicable, customers may use the privacy controls provided on our website to opt out of eligible data sharing or targeted advertising activities.

6. Marketing Communications

If you choose to receive marketing communications from us, we may send information about products, promotions, new arrivals, and special offers.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message.

Unsubscribing from marketing communications will not prevent us from sending transactional communications relating to your orders or account.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, meet legal and regulatory requirements, resolve disputes, prevent fraud, and enforce our agreements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on where you live and applicable law, you may have rights concerning your personal information, including the right to:

• Request access to personal information we maintain about you

• Request correction of inaccurate personal information

• Request deletion of certain personal information

• Request information about how your personal information is used or disclosed

• Opt out of certain sales, sharing, or targeted advertising activities

• Limit certain uses of sensitive personal information, where applicable

• Withdraw consent where processing is based on consent

• Exercise your privacy rights without unlawful discrimination

Some rights may be subject to legal exceptions and verification requirements.

To submit a privacy request, contact us at info@moaus.com or use the privacy controls available on our website.

10. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act, as amended, if the law applies to our business and the information involved.

These rights may include rights to know, access, correct, or delete certain personal information and to opt out of certain sales or sharing of personal information.

Where applicable, California residents may exercise available opt-out rights through the data-sharing privacy controls provided on our website or by contacting us at info@moaus.com.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

11. Children's Privacy

Our products and services are not intended for children under 13, and we do not knowingly collect personal information directly from children under 13.

If we learn that we have collected such information in violation of applicable law, we will take reasonable steps to delete it.

12. International Visitors

If you access our website from outside the United States, your information may be processed or stored in the United States or other countries where Shopify or our service providers operate.

Data protection laws in those locations may differ from those in your country of residence.

13. Third-Party Links

Our website may contain links to third-party websites, services, or social media platforms.

We are not responsible for the privacy or security practices of third parties. We encourage you to review their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, technology, services, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this policy.

15. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, please contact:

MOA COLLECTION
Email: info@moaus.com
Website: moaus.com
United States